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Shifting web hosts?

There may come a time when you need to shift your site to a new hosting service.  Could be any number of reasons. You don’t like the service. They don’t provide everything you want. A friend is now providing a hosting service. Perhaps something else.

Whatever the reason, it’s important to remember you should advise your old host, once the new site has been removed. Why?  Because there’s no automated system that actually tells the old host the site has been re-uploaded to a new server. For all intents and purposes, as far as they know, they’re still hosting your site. The files for it are still on their server. And they will send you a renewal invoice, or continue to take subscription payments, until such time you advise them that their services are no longer required.

So do your old host a favour, if you decide to shift to another host, make sure you advise the old host, once the site has been fully removed and is operable in its new place. That way they can remove the file copy they have from the server.

Introducing new ‘forum’ hosting

It has been most remiss of me not to mention that I can host forums for clients as well. In fact, I’ve been doing it for awhile but have never mentioned it.  So I thought I should make mention of it now and add a page to this website.

If you have a club, group, industry interest or perhaps a set of friends or work colleagues that you’d like to keep in constant contact with then there are two good choices to maintain that contact. An email list or a board forum. Both mean that emails are received into your mailbox, however with a board forum it gives you the opportunity to choose which message threads you want to follow, rather than every single conversation as in an email list. And you can also add an avatar in the way of your photo if you wish to let fellow members know what you look like.

Both email lists and board forums allow you to create a signature block to showcase your business or favourite site.  And both work very well, depending on your needs.  A board forum can be designed to reflect your organisations corporate colours and logo.

Here at ACS-Webhosting we offer two options, phpBB and SMF, which are both very popular forum software programs.  To find out more please visit the Forum Hosting page on our site.  Available at a very affordable $9.95AUD a month.

Steps for shifting your website

I get people bringing their websites to my server, or alternatively moving to another server, but it’s not always obvious what needs to be done – unless you’re the one that has set up the website in the first place. So I thought I’d share on what needs to be done.

Firstly, plan when the shift is going to be done.  Preferably evening (if you get mainly local traffic) or on a weekend – a time when traffic and email is going to be at a low rate.  If necessary, notify clients and other important persons of the shift and possible downtime for a couple of hours.

  1. Your domain name. Whose name is it registered in?  Important that it’s in your name and you probably don’t want to instigate a shift to a new server until you are sure of that. Otherwise you might find the domain is no longer available to you.
  2. Join your new host and determine the size webspace and other services you need.
  3. Back up all of your data – if you don’t know how to do this, ask for help from your web designer.  If you are using WordPress, this includes your database.  This can be done via SSH or cPanel’s phpMyAdmin
  4. Make a list of all email addresses being used and passwords.
  5. Log into your domain registrar and point your domain to the new DNS name servers given to you by your new host.  Name servers usually look like this (replace “” with your host’s actual domain name or the settings they advise):
    If you have purchased your domain from we will happily do this for you.
  6. Log into your new webspace and upload/re-set up your website.  Check that everything is visible and working.
  7. Re-set up your email accounts – these won’t automatically transfer with the website.
  8. Test your email and make sure it’s working.
  9. Wait about 48 hours as it can take this long for domain changes to propagate on the web around the world.
  10. Contact your old webhost and advise them the site has been shifted to another server and they are no longer needed – important you do this. The webhost won’t know you’ve shifted the site and will continue holding that webspace for you (and bill you) unless you let them know.  If you purchased your domain through them, do not cancel the domain – webhosting and domains are two separate things.
  11. Test your scripts and forms.
  12. Check your links to make sure they’re all live – some might be referencing pages you forgot to re-upload.

Things to look for in a new webhosting service:

  • The right webhosting service. Best to see what you’ve been using before from your old host and look to match with a similar service from the new host i.e. are they running Unix, Linux or Windows?
  • How much webspace do you really need?
    Data transfer limits. What’s available?
  • Email capabilities – is there a restriction on how many email addresses you can have?  This may, or may not, be important to your business or website.
  • Database programs – if you’re using WordPress, in particular, your new host will need to support that need.
  • What type of scripting abilities do you need?
  • If you were used to using cpanel before, you might like to check the new host has that.  For those who haven’t used it, this is an easy to use control panel giving you control on setting up email addresses, using different opensource software and watching your stats.  Or what other control panel do they have available?
  • What is the uptime the host promotes?

Got more tips for shifting to a new webhost? Leave a comment below.