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Retaining ownership of your domain

Over the weekend I received emails from two clients, concerned about their websites and domains.

For one their website wasn’t visible and a quick check with http://whois.melbourneit.com.au/ showed me that their domain had expired last week. So the website wasn’t lost but with the domain not being active, the site was no longer visible. So important that domains are renewed by the due date. If I am your domain registrar, I do not have control over this either – late payment means it expires.

The other had been receiving emails to say their domain was due to expire but they weren’t sure how to renew it.

When you own some real estate on the web, it’s very, very important that you have on record the following information:

  • A list of the domains you own and when they are due for renewal (Aussie domains are bi-annual, and other domains are annual).
  • Login access to your domains – are they with different domain registries or with the one?
  • Know who your domain registrar is so that you don’t get duped by fake emails.
  • A record of when your web hosting is due and with whom.
  • Login access to your web hosting account.

While these type of things may feel like they are beyond some of you, it is so important that you have this information stored safely away so that your web host, or someone else you trust that has the relevant knowledge, can assist you when there is the need. Claiming back a domain that has expired is costly (often around $80USD to get it back while during the grace period) but if someone else has bought it you will have lost it entirely.

On the point of domain registries above – I recommend you shift all your domains to the one registry. That way you don’t lose track of what you have and where they are, and you’re less likely to get tricked into renewing your domain with another service – just because they say you need to. I do provide domain registration services at http://domains.acs-webhosting.com if you have that need.

If considering purchasing hosting or email services, please do contact me first to discuss so that I can explain the different options available to you.

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